Privacy Policy

Serotiny, Inc. (“Serotiny”) operates and a software application called Pinecone (“Software”), and may operate other websites. It is Serotiny’s policy to respect your privacy regarding any information we may collect while operating our websites and software.

1. Website Visitors and Software Users

Like most website operators, Serotiny collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Serotiny’s purpose in collecting non-personally identifying information is to better understand how Serotiny’s visitors use its website and Software. From time to time, Serotiny may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website and Software.

Serotiny also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blogs/sites. Serotiny only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

2. Gathering of Personally-Identifying Information

2.1 Certain visitors to Serotiny’s websites and users of its Software choose to interact with Serotiny in ways that require Serotiny to gather personally-identifying information. The amount and type of information that Serotiny gathers depends on the nature of the interaction. For example, we ask visitors who sign up at or in the Software to provide a username and email address. Those who engage in transactions with Serotiny are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Serotiny collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Serotiny. Serotiny does not disclose personally-identifying information other than as described below. And visitors or users can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

2.2 Furthermore, upon placing an order, Serotiny will be entitled (but not obliged) to record the gene sequence designed and ordered by you, for use in the production of synthesized genes designed and order by other users of the Serotiny System, whether such other designs are the same as, or share certain similarities with, the design made by you. For clarification, Serotiny will not, without your permission, publicly display your design or other work products or otherwise share them with (or allow them to be accessed by) other users, but where Serotiny detects a design that has been made independently by another user and which shares certain patterns or features with your design, it may refer to your design for purposes of streamlining the production of such similar design. Likewise, in the production of your design, Serotiny may draw on information previously collated from designs of other users who had placed orders for gene sequences containing similarities to yours.

3. Aggregated Statistics

Serotiny may collect statistics about the usage or behavior of visitors to its websites. Serotiny may display this information publicly or provide it to others. However, Serotiny does not disclose personally-identifying information other than as described below.

4. Protection of Certain Personally-Identifying Information

4.1 Serotiny discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Serotiny’s behalf or to provide services available at Serotiny’s websites or in its Software, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Serotiny’s websites and software, you consent to the transfer of such information to them. Serotiny will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

4.2 Other than to its employees, contractors and affiliated organizations, as described above, Serotiny discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Serotiny believes in good faith that disclosure is reasonably necessary to protect the property or rights of Serotiny, third parties or the public at large. If you are a registered user of a Serotiny website and have supplied your email address, Serotiny may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Serotiny and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Serotiny takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

5. Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Serotiny uses cookies to help Serotiny identify and track visitors, their usage of Serotiny website, and their website access preferences. Serotiny visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Serotiny’s websites, with the drawback that certain features of Serotiny’s websites may not function properly without the aid of cookies.

6. Business Transfers

If Serotiny, or substantially all of its assets, were acquired, or in the unlikely event that Serotiny goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Serotiny may continue to use your personal information as set forth in this policy.

7. Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Serotiny and does not cover the use of cookies by any advertisers.

8. Privacy Policy Changes

Although most changes are likely to be minor, Serotiny may change its Privacy Policy from time to time, and in Serotiny’s sole discretion. Serotiny encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Effective November 22, 2016

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